Frequently Asked Questions

What are the main methods of our payment?

For your convenience, we currently accept the following payment options:
• Payment by major credit cards with Paypal
• Payment with Paypal account


Can you tell me how long it takes to get the bridesmaid dresses or flower girl dresses from your company?

Most dresses can be completed and shipped out approximately in 21 workdays. We are always committed to bringing you the work you are expecting within the shortest time possible without compromising its quality. Once you receive your dresses, we are positive you will be very pleased with the quality.
But if you pay extra US $30 dollar for the dispatch, you can get a dress within 15 days after you order online.


How much do you charge for shipping fee?

Normally, we offer free shipping to worldwide.The prices listed on our website is the final price, you needn't pay much more money.

Do I get any discount if my purchase is in large quantity ?

YES, the rate of your discount varies depending on the quantity of your order and the promotion we offer at the time of your purchase and the amount of total discount will be calculated at the check out point.Please CONTACT US

What can I do if I don't like the dresses that I have received ?

If you are not satisfied with your purchase, you can return it to us within 7 days after you receive the dress and have your money refunded as soon as we receive the returned items (excluding shipping and handling costs). See our Return Policy for more detail.

How can you sell the finest quality products at your lowest prices ?

Our overhead is low and we act as a direct link between you and the factorys. This is how we can afford to provide you with the best quality dresses at the lowest prices anywhere in the world.

To use which way that we can receive it ASAP when it is urgent ?

We ship by USPS Priority Mail. For international order, we ship by Air Mail. For UPS delivery, please pay extra $25 .You will get it within 15 days since you order it.
When you finished the payment,please pay extra shipping fee at here: http://www.newbridesmaiddresses.com/Shipping.html


What do I have to do to buy a bridesmaid dress or flower girl dress ?

The process could not be simpler... Select the dress of your dreams. > Next, select the size of the dress. It is better to order on the larger size and have the dress altered. Refer to our Measurement > guide before ordering.
> Add the dress to your order cart.
> You can now go to the checkout.
> At the checkout, you will be asked for your method of payment.
> And that`s it. We will send you a confirmation email telling you exactly what you have ordered, giving you the chance to change the order if needed.
> Your dresses can be completed and shipped out approximately in 21 workdays.


What happens if there is a problem with the dress ?

All our merchandise is inspected before we ship to you. Each and every garment goes through a 25 Point Inspection Process. However, should you discover a problem, simply contact us and the necessary steps will be taken to make it right for you. We believe that our customers deserve the very best that the bridal market can provide.

How do I cancel an order? ?

You can cancel your order within 48 hours after you order it, we will give you a full refund. Otherwise, we will charge $40 for the handing fee and re-stocking fee.
Note: We shall not be able to process a cancellation once your order has been shipped out.


What if I have some questions that are not answered here ?

If there is anything else you would like to know please feel free to Contact Us(E_mail:buybridesmaiddresses@gmail.com ) any time.We do check our email very regularly and will get back to you as soon as we can.